Support
Support from the people who build the work
No ticket maze and no per-ticket charges. Write to us by email, WhatsApp or LINE, in English or Thai, and we reply within one business day.
Channels
Three ways to reach support
What support covers
Covered under one plan
Bug fixes
Defects investigated and fixed, with the cause explained in writing.
Version upgrades
Planned upgrades, so you are never stuck on an Odoo version without security fixes.
New module rollouts
New apps configured and released to your team as the business grows.
User training
Role-based sessions for new staff, in Thai or English, whenever your team changes.
Questions, answered
How-to questions about daily work in Odoo get a person, not a help-page link.
Our published apps
Direct support from the engineers behind the Shopify connector and TechAfterMe Dashboard.
How it works
From message to fix
Write to us
Email, WhatsApp or LINE, in English or Thai. Screenshots and error messages help.
A reply within one business day
A person reads it and answers. For anything urgent, WhatsApp is fastest.
The fix, in writing
What changed and why, documented. Custom work stays in separate, tested, upgrade-safe modules.
Get support
Tell us what is not working
Describe what you expected and what happened instead. The more specific the message, the faster the fix.
- Reply within one business day
- English and Thai, natively staffed
- No per-ticket charges on support plans
Prefer to talk first? Call us or WhatsApp us.